Lost your phone too?
Sign in on the web or call us. We can freeze your card for you.
Sample number: +1 (800) 555-0181
Three steps
What to do now
Freeze it
Open the app, tap Cards, then Freeze. Takes a second.
Check your payments
Anything you do not recognise? Tap it and choose “I don’t recognise this”.
Order a new card
Still missing? Tap “Replace card”. Your virtual card keeps working meanwhile.
When does the new card arrive?
Usually 3 to 7 working days. Plus and Gold include free express delivery.